Nondiscrimination Notice

My Senior Health Plan complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). My Senior Health Plan does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

To access our language assistance services, auxiliary aids and services, and for assistance in getting a reasonable modification, please refer to My Senior Health Plan’s Non-discrimination page for options.

If you believe My Senior Health Plan has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can:

File a grievance with your health insurance carrier by calling the customer service phone number or accessing a grievance form on their website.

File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Via mail:

U.S. Department of Health & Human Services

200 Independence Avenue, S.W. – 509F

Washington, D.C. 20201

By phone: 1-800-368-1019, 800-537-7697 (TDD)

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