My Senior Health Plan Client Testimonials
At My Senior Health Plan,
We are honored by the trust our clients place in us. Ensuring 100% client satisfaction isn’t just a goal; it’s our commitment. Every testimonial we receive is a testament to the dedicated, personalized service our team strives to provide. These Medicare Beneficiary testimonials of satisfaction and success inspire us daily and reinforce our dedication to serving the Medicare community. We believe sharing these client experiences on our testimonials page not only builds trust and credibility but also showcases our unwavering commitment to empowering each client with the knowledge and support they need for their Medicare journey. My Senior Health Plan is nationwide and serves seniors and caregivers in all 50 states!
Very professional, very polite and respectful. I enjoyed talking with Jackie, I would recommend her to everyone.
I was so overwhelmed with finding an excellent Medicare Coverage since I am turning 65 in 2025 . Plus, having to connect with LA Care Medicare Plus – all my concerns for my daughter and myself were all answered by Mr. Stephen Lewis. (He was) very professional , polite , patient and very considerate. I am excited for my daughter of special needs and myself as well. Thank you!
Wonderful experience very patient and thorough, Touched base with me every step of the way.
The My Senior Health Plan Team was courteous and helpful – this is a daunting experience!
-Jessica D., CA
Everybody who assisted me in the enrollment process were excellent… knowledgeable and professional.
My husband is whom recommended Stephen Lewis in my search for what Medicare supplement I would be choosing. This is my first time being eligible for Medicare and the options seem endless and the process overwhelming. I did a great deal of research on my own through the internet, Medicare website and YouTube. So when I contacted Mr. Lewis I had more questions than answers. Stephen was able to address all my questions and concerns. I felt very comfortable with him and his knowledge. I believe we were able to pick out the perfect plan and I am thrilled and thankful to him for his patience and insight. Great experience.
Wonderful experience very patient and thorough, Touched base with me every step of the way.
I am completely satisfied with the way that Reyna Zavala took care of me and my wife’s needs for Medicare and also helping us with prescription coverage. She was very professional, and the only person that I deal with when it comes to medical and prescription issues.
-Chip F., CA
Stephen Lewis is great! He is very knowledgeable and was so helpful in guiding me through the process of deciding on a health care plan. He is a great communicator and made it very easy for me. He was also very patient with me as I had a lot of questions. I appreciated the time he spent helping me.
Stephen was very helpful and went to extra lengths to educate me about the program it offered. I was more specific about my dentist and she was in the plan. Good job.
When informed with less than 3 months to act that my medical insurance carrier would no longer be covering me with my medical providers, I contacted My Senior Healthcare immediately. This surprise hit many San Diegans that Autumn, but Tony Guttierez and team jumped through repeated hoops over the next 2 months to find me the right replacement Medicare plan. As a result I was able to proceed with a needed surgery and keep my doctors and medical group. Thank you all very much!
I was very pleased to see that they lined up all my doctors and had all my prescriptions under the same network. I’m very satisfied.
-Ricardo E., CA
They were very helpful in helping me review my drug plan and getting my husband set up on a Medicare Advantage Plan.
I have been stressing out about what I was going to do when I lost medical for 3 years it consumed me. I worried non stop 24/7, then I answered a call from the office where Steven Lewis worked which is amazing in itself because I never answer calls from Medicare agents because I get 100’s of them. Thank God I did because Steven Lewis took care of everything that I having been losing my mind over. I want to thank you so much for everything you have done for me.
Reyna was excellent at helping me navigate the search for a new Medicare Advantage Plan. I’ve already recommended her and My Senior Health Plan to another person.
Once again I LOVE you folks so much! Thank you for making this so easy and clear!
-Catherine W., CA
I had a wonderful experience working with Stephen Lewis. My transition into the new health insurance was smooth, without a problem. I would recommend Mr. Lewis to any of my friends.
Wonderful experience speaking with John Campbell and his colleagues. Everyone was very professional and helpful!
Clear and concise while demonstrating empathy. Thank-you again. Excellent customer service!!!!
I’m so grateful for Mr.Stephen Lewis. He was a very knowledgeable, HONEST as well thorough, making sure I knew and understood the options available to me concerning my Medicare & prescription drug needs. As a three time cancer survivor, I was very skeptical as to changing my current Medicare plan knowing waiting for pre authorizations is not in my best interest. After listening to Mr. Lewis I was 100% confident I was in the right hands.
-Bruce R., CA
Answered all my questions. Recommended excellent plan for parents that is saving them hundreds each month compared to the Medicare plan they had.
Reyna Zavala at My Senior Health Plan was amazing, patient and very knowledgeable. My mother doctor who she had been with for almost 20 years no longer accepted her insurance or the Medicare plan she was on and I didn’t know where to start. A friend recommended this place and Reyna was a BIG help. Choosing a new doctor and Insurance went very smoothly thanks to Reyna and this place!!! Highly recommended!!! Amazing customer service!!
Reyna and the Staff at My Senior Heath Plan service was beyond my expectations. Not only did they help me understand the ins and outs of Medicare and sign me in, they also helped me after when I had a prescription issue. They called my Drug Plan and Costco and straight it out. Tuned out to be Costco issue. Highly recommend them when you retire.
I would like to express my gratitude for the excellent, professional, informative, and personable job and handling of my Medicare plans!
-Linda V., CA
I had a great explanation of the benefits I will receive from Medicare Plus with L.A. Care.
Wonderful experience speaking with John Campbell and his colleagues. Everyone was very professional and helpful!
As nervous as I was about my health, Antonio was exceptionally helpful and I want to thank him!
I had a very good experience. Tony was very informative. Marissa was very helpful and great follow up.
My experience with My Senior Health Plan was fantastic. I got all the help I needed to solve my complicated Medi-Cal issue. Highly recommend using their services. Thanks Stephen Lewis.
The service has been excellent, I specially want to thank agent Ezra Mendiola because he was completely Professional, clear and kind in all the information I received.
Very helpful and professional service. When turning 65, I was inundated with health insurance and Medicare information in the mail. MySeniorHealthPlan was the only company who arranged a telephone consultation at my convenience and walked me through the whole procedure. The representative was very kind and patient when answering my questions.
-Teresa C., OR
One of the things I love the most about My Senior Health Plan, is that EVERYTIME I’ve called to get information or ask question or for a specific person, I have talked to a real live person!!!! That’s uncommon in this impersonal world we’re living in these days! And to top it off, EVERY single person I’ve spoken with, has been very professional and informed and patient with me and ALL my questions. AND they had all the answers! When I was speaking with Tony, he told me that he, or anyone else, there at MSHP, was always available as my advocate if I needed. It wasn’t long before I needed some help, but I was shocked when MSHP called ME before I could call them. They were all wonderful and then called me again to follow up to make sure my problem was resolved!!! Love them!!!!! It’s so comforting to know you have a whole group of people you can really count on! Special Thank you Trisha!!! You’re the Best!
I am deaf. I communicated with the help of a sign language interpreter. The good explanation of the health plan was very helpful. Thank you!
(My Senior Health Plan) is always working to provide you with the best fit for your needs at the lowest price.
They were very helpful in helping me review my drug plan and getting my husband set up on a Medicare Advantage plan.
My Senior Health Plan Agency was extremely helpful. They provided excellent customer service and are very knowledgeable. They are so patient, friendly, and do follow up with you when they say they will. I highly recommend their services 100%
Want to add my enthusiastic recommendation for this company’s excellent service. Reyna and her assistant Izzy are professional, knowledgeable and friendly!
Thank you for all the ‘hand holding’. I appreciate your helpfulness and that of your staff!
-Janice L., CA
An absolute joy to work with. As we get older and are inundated with all this literature about supplemental insurance and Plan D coverage – it can be an overwhelming experience. Thank goodness there are wonderful representatives that answer the phone whenever you call and provide you with the information you need that is presented in terms we can understand.
I’m new to this whole retirement addendum. Glad to know I can call someone and get an immediate answer.
Very friendly, informative, knowledgeable and able to show the monthly savings after the out-of-pocket expense of the policy of Plan F.
Helpful, knowledgeable, and patient! All my questions were answered fully, did not mind what they were nor if they had to go back to a previous point.
Thank you for all your patience and kindness, it’s most appreciated. You also went the extra distance making sure all my questions were answered and patiently going over material more than once for me. You have a lovely voice that puts people on the other end of the line at ease.
Thanks for the excellent service you provided. These policies seem to fit my situation perfectly! With appreciation.
Thank you so much for keeping me sane with all this!
-Cynthia N., CA
Not to be redundant (but it is your continual kind demeanor & outstanding professionalism thusly demanded!) your efforts to assist my successful pursuit of satisfactory supplemental coverage has been extremely appreciated. I feel very fortunate to have encountered your assistance, and, per our conversation, will definitely recommend you whenever possible.
I had the pleasure of working with you today. Very knowledgeable, thorough, informative and pleasant. It made the experience very painless. I appreciate your professionalism.
Very professional; not pushy; very well informed. My contact worked with me over the course of a few weeks…remained professional and throughout my process of seeking Medigap insurance. He also was very knowledgeable about the Medicare processes and walked me through that procedure also.
I had a very good experience. Very professional, easy to understand and very detailed. Answered all my question , Very helpful.
I was totally 100% happy with any and all responses by representative as well as other support staff that I spoke with. My representative made me feel as if I was the most important client he had ever had. He was professional, extremely knowledgeable, and very willing to share any and all information. He was never in a hurry. When I started the process to learn about insurance supplements to medicare, I actually contacted 3 different companies, I soon dropped the other companies. I now feel I have the best plan that works for me.
The representative was very knowledgeable and helped me through the options I had. Never pushy, but had the answers and I did not feel embarrassed to ask him questions. He went through everything one more time before sending it and there were no errors. It went like clockwork.
The representative was very patient and helpful. It made understanding Medicare coverage a lot easier than I had anticipated.
-Mildred C., WA
My contact at my senior health plan was extremely helpful, very knowledgeable and and services oriented individual. After lot of research with various health organizations I decided to use Senior Heath because my representative did an excellent job in making sure I get the best coverage at the most effective value.
I think God sent you to me. I was about crazy trying to work through the maze to get Medicare. You made it so easy, even helping fill out the papers! Thank you again, so very much.
I was lucky to come across My Senior Health Plan in a print advertisement. I decided take a chance and call fully expecting to hear phone prompts instead of a human voice but instead I was quickly connected to my representative who answered all my questions (including the ones I didn’t know I had). I had been dreading signing up for Medicare but she made it easy and I trusted her. Since I first spoke with her I have called several times and she is always available and quick to help me.
The representative was very patient and helpful. It made understanding Medicare coverage a lot easier than I had anticipated.
